FAQ

1. What is AL NAIF INTERNATIONAL all about?

AL NAIF INTERNATIONAL is a tech-focused store offering smart, stylish, and practical gadgets and accessories designed to enhance your everyday life.

2. Are your products original and high quality?

Yes, all our products are carefully selected and tested to ensure they meet high standards of quality, performance, and durability.

3. Which devices are your products compatible with?

Each product page lists supported models. Most of our accessories support a wide range of iPhone and Android devices. If unsure, feel free to ask before placing your order.

4. How can I place an order?

Simply browse our store, add your favourite items to the cart, and check out using your preferred payment method. It’s fast, secure, and easy!

5. What payment methods do you accept?

We accept Visa, MasterCard, PayPal, and other major debit/credit cards. Local payment options may also be available based on your region.

6. How long does delivery take?

Orders are usually processed within 1–2 business days. Standard delivery takes 3–7 working days, depending on your location.

7. Can I track my order?

Yes, once your order is shipped, we’ll send you a tracking number via email so you can monitor your delivery in real-time.

8. My product arrived damaged. What should I do?

We’re sorry to hear that! Please contact us within 48 hours of delivery with photos of the issue, and we’ll arrange a replacement or refund.

9. How can I contact customer support?

You can reach out to us via our Contact Us page or email us directly at [insert your support email]. We aim to respond within 24 hours.

11. Do your gaming phone cases actually play games?

Yes! Our Gameboy-style phone cases come with built-in retro games. They have a functional screen and buttons, letting you enjoy 36+ classic titles—no app or internet needed. It's like carrying a mini handheld console on your phone!